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How to Write Smart Emails - 182.307

Duration

One Half Day

Who Should Attend

All staff who use emails regularly as their preferred form of written communication.
Team leaders who want to make sure that their staff are able to write emails that reflect the company brand and key customer values.

Content

Create emails that will get the type of responses you want from your recipients:
  • Communication and its application to writing emails
  • Tone
  • Do's and don'ts of email writing
  • Promoting the corporate brand through emails
  • Templates and their customisation
  • Explaining information concisely, clearly and persuasively
  • Ensuring the compliance of requests through email.

Fee

TBA

Dates and Times

2010

Currently there are no further course dates scheduled for this year.